At Athletic Outpost, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

Items may be returned within 30 days of delivery if they meet the following conditions:

• Item is unused and unworn
• Product is in original condition and packaging
• Proof of purchase or order confirmation is available

Non-Returnable Items

The following items may not be eligible for return:

• Final sale or clearance items
• Used, damaged, or worn products
• Gift cards or promotional items
• Personal care or hygiene-related products (if applicable)

Return Process

To request a return:

1. Contact our support team with your order information
2. Wait for return approval and instructions
3. Ship the item back to the provided return address

Customers may be responsible for return shipping costs unless the item arrives damaged or incorrect.

Refunds

After receiving and inspecting your returned item, refunds will be processed to the original payment method.

Please allow 5–10 business days for the refund to appear, depending on your payment provider.

Exchanges

We may offer exchanges for defective, damaged, or incorrect items based on product availability.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos for assistance.

Need Help?

For return or refund questions, please contact our support team through our Contact Us page.